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Shipping Info

The following are our shipping service providers:

Singapore Post - leading provider of local and international parcel services in Singapore and Asia Pacific.
FedEx
DHL

Local Parcel Service:


Singapore Post Islanwide

On your Checkout page, shipping cost for local delivery will be calculated based on the weight of the purchased product. Normal delivery time is one working day.
We offer free shipping to our customer if an amount of order is S$200 or superior.

International Parcel Services:


Singapore Post Air Parcel

This is an economical parcel service that delivers goods on the door of your establishment using SingPost network as international carrier and local post network for local parcel distribution and delivery. However some remote location of some countries customers should pick up their goods in nearest post office if parcel delivery is not available in that part of country. Please consult your local post network for more details.
Delivery time is normally 7-14 days. You can track your goods on SingPost webpage until their arrival to the country of destination. Tracking inside the destination country is dependent on the availability of local postal tracking service.
The cost of shipping by Air Parcel service includes standard terms of insurance: USD$20/kg, not exceeding value grater than USD$100 per item or item value.
However additional Enhanced Liability can be taken assuring your goods: Min. SGD$30 or 3% of declare value on the consignment note and shipping invoice; whichever is higher. Under coverage of Enhanced Liability SingPost is responding for miss or damage goods climes up to SGD$100.000 per shipment.
Missed or damaged items sent to following countries will not be compensated if they are not covered under Enhanced Liability Coverage: Non-Compenasation Countries List

Maximum aloud weight per package is established by countries local postal network. Follow the link below to see package weight limitation for each country. If your shipment will exceed weight limitation for certain country it will be split by several packages. If the shipment is one item package and cannot be split in several boxes you should choose different parcel service.
Package Weight Limitation

Singapore Post Speedpost EMS

Door-to-Door courier service provided by SingPost network as international carrier and local post network for local parcel distribution and delivery. However some remote location of some countries customers should pick up their goods in nearest post office if parcel delivery is not available in that part of country. Please consult your local post network for more details. Delivery time is normally 1-7 days. You can track your goods on SingPost webpage until their arrival to the country of destination. Tracking inside the destination country is dependent on the availability of local postal tracking service.
The cost of shipping by Air Parcel service includes standard terms of insurance: SGD$150 for packages or the declared value, whichever is lower.
However additional Enhanced Liability can be taken assuring your goods: Min. SGD$20 or 3% of declare value on the consignment note and shipping invoice; whichever is higher. Under coverage of Enhanced Liability SingPost is responding for miss or damage goods climes up to SGD$20.000 per shipment.

Maximum weight per package: 30kg (except for Bangladesh which is 20kg)
Package Weight Limitation

Singapore Post Speedpost Express

Door-to-Door courier parcel service provided by DHL Express worldwide courier service, partner of Singapore Post.

Maximum weight per package: 30kg

FedEx

Door-to-Door worldwide courier parcel service.
Available services: International Priority, International Economy.
FedEx shipment quotation will be displayed in Checkout section if any of above mentioned FedEx services are available in the country of destination.
FedEx split the total weight of shipment by 9kg packages. If your shipment will exceed 9kg weight it will be split by several packages. If the shipment is one item package and cannot be split in several boxes it will be shipped in 25kg Fedex box.

Customer Account

This option is for those who already have an account with Singapore Post, FedEx or DHL, or need other kinds of shipment. For those who want to pick up their goods personally, use this option as well. Drop your account number or any other respective information in “Customer notes” box.

Free Shipping to any part of Asia & Oceania:


Scalesnet Weighing Pte. Ltd. offers to our customers free of charge parcel service for Asia and Oceania. To obtain this benefit customer should complete with following requirements: purchase the total amount not less than 25 units of any weighing equipment located on our website or submit the order for amount of US$5,000 or higher.
We will take the responsibility to deliver merchandise on the door of your business without any cost for you. Just submit your order by our website or send us your request by email.
We are using Singapore Post Air Parcel Service for this offer. Delivery time 4 ~ 10 days.
ScalesNet Weighing Pte. Ltd.